Refund policy

At Inkazimulohair, we want you to be happy with your purchase.

Damaged or Incorrect Items
If you receive hair that is damaged, defective, or a different colour from what you ordered, please contact us within 48 hours of receiving your order.

Please send:

Your order number
Clear photos of the hair received
A brief description of the problem
Once we have reviewed the issue, we will arrange the appropriate solution, which may include a replacement or refund.
Change of Mind

We do not accept returns or refunds simply because you have changed your mind or no longer want the product.

Important

Hair must be returned in its original condition and must not have been worn, altered, washed, coloured, cut, or otherwise used.
We reserve the right to assess each return request before approving a replacement or refund.

For return enquiries, please contact us through the contact details provided on our website.